Could Pharma Learn From Jiffy Lube's Training Strategies?

by Mary Hiers, Guest Contributor on 9/20/15 11:52 AM

Jiffy Lube is a car maintenance and auto service center chain that has had eight consecutive years of increasing average revenue per customer as well as increasing customer service scores. The company chalks this up to excellent...

Redefining Corporate Learning: Customization is Key

by Guest Contributor on 1/24/15 2:30 PM

 In 2013, spending on corporate training in the US grew by 15%, the fastest growth rate in seven years. Corporate spending on training slowed down during the 2008-2010 recession, but in 2011 it started picking back up again. The...