Sales Training and Emotional Intelligence

by Mary Hiers, Guest Contributor on 10/4/16 1:30 PM

Emotional intelligence, or EI, is a person's ability to identify and manage their own emotions effectively. It is made up of three main components:

Scrap Learning and Predictive Learning Analytics

by Mark Currier on 6/28/16 8:00 AM

Scrap learning is learning that is metaphorically thrown out once it's learned. In other words, it's learning that is delivered, but is not applied on the job - there is a failure of learning transfer. Because the learning is not...

Neurolearning and the Power of Visual Storytelling in eLearning

by Mary Hiers, Guest Contributor on 3/8/16 8:30 AM

Competition is more global and intense than ever, and even mature brands with stockpiles of resources understand that constant innovation is necessary to keep from falling behind. That innovation applies to products and services,...

Improve Engagement & Learning: Offer Nuggets of Training

by Mary Hiers, Guest Contributor on 12/23/15 12:25 PM

The work of the pharma sales trainer has never been easy, but modernity is adding to the challenges inherent in the pharma sales training process. People's attention spans are shrinking, and distractions abound. Trainers are...

Active Learning: Putting Emphasis on Learners

by Mary Hiers, Guest Contributor on 10/22/15 3:21 PM

Any coach, athletic or otherwise, will tell you that mentally learning a skill or technique doesn't mean much if you don't actually put it into practice to get better at it. Effective learning is much more than passively absorbing...

Teaching, Learning and Skill Development: Impact on Business Performance

by Mark Currier on 7/26/15 2:41 PM

Every business understands the importance of training and skills development. With pharma sales training, the importance is even more pronounced, due to the technical skills that are required along with necessary sales skills....

Blended Learning in Biotech Sales Training

by Guest Contributor on 2/27/15 11:25 AM

The pharmaceutical industry is knowledge-based and heavily influenced by science and technology. And that means that practices and products must change frequently to keep up. Continued training can be beneficial in any type of...

Thoughts from a Learning Solutions Strategist...

by Mary Calvagna on 11/14/12 9:00 AM

Hi, I'm Mary Calvagna, Senior Learning Solutions Strategist at CLD. I've been designing and developing training solutions for more than a decade. What motivates me every day is being the best at my job—meeting my clients' training...