Mary Hiers, Guest Contributor

Recent Posts

Redefining Sales Training: Technology to the Rescue

by Mary Hiers, Guest Contributor on 1/18/18 8:03 AM

Learning decay has been an issue for as long as people have been teaching and training other people. The human brain can only absorb so much at a time, and it’s not always easy to pick and choose which concepts really “stick.” Some...

How Important is SCORM in e-Learning?

by Mary Hiers, Guest Contributor on 2/16/17 11:47 AM

"Shareable Content Object Reference Model," or "SCORM," is an established collection of technical standards for e-learning software. First released in the year 2000, it has become the most common content standard in the e-learning...

Engage Learners: Connect Training to What They Already Know

by Mary Hiers, Guest Contributor on 11/16/16 11:30 AM

When you first learn one of the major disciplines, say physics, you often start from first principles. For example, if you want to learn to calculate how much force it would take to push a car down a hill, you might begin with a...

Get Improved Learning Outcomes with Gamification

by Mary Hiers, Guest Contributor on 10/10/16 3:32 PM

Games and gamification aren't the same. With games, you have rules, competitive play, and a determination of skill. Gamification, on the other hand, takes game-like mechanics and applies them to things that aren't games (like sales...

Sales Training and Emotional Intelligence

by Mary Hiers, Guest Contributor on 10/4/16 1:30 PM

Emotional intelligence, or EI, is a person's ability to identify and manage their own emotions effectively. It is made up of three main components:

Using Augmented Reality to Empower Your Sales Reps

by Mary Hiers, Guest Contributor on 9/7/16 5:40 PM

Augmented reality (AR) is when digital information is integrated with the user's environment in real time. It's not a totally artificial environment, but overlays new information on top of the information in the existing...

Keep it Real and Keep it Mobile

by Mary Hiers, Guest Contributor on 9/7/16 4:06 PM

Many of us have already used mobile incentive technology, even if we didn't know that was what it's called. If you have ever used a mobile app that gives you digital reward points for completing some action, you've used mobile...

Discover Why Great Sales Trainers Are Excellent Coaches

by Mary Hiers, Guest Contributor on 7/14/16 8:30 AM

In order to be a great sales trainer, you have to understand the mechanics behind creating great sales professionals. A great trainer knows that sales coaching is incredibly important to the success of any sales training program,...

How To Increase Knowledge Retention of Sales Training

by Mary Hiers, Guest Contributor on 6/22/16 2:55 PM

The psychology of learning has revealed that many traditional views of how we learn are wrong. This can have major repercussions when you think about intensive learning situations like medical school. And not only are teaching...

Using TED Ed in Sales Training

by Mary Hiers, Guest Contributor on 3/28/16 2:05 PM

TED is a nonprofit organization that began more than 30 years ago as a way to bring Technology, Entertainment, and Design together to spread ideas and learning. Because TED talks are popular and are available in more than 100...